Our events will cover the full scope of our Student Information Service (SIS), whilst also exploring the links between SIS and the other Portal Services. We will highlight best practice, when and how to take specific actions in SIS, and explore scenarios that ensure you are compliant with Service Standards. We will also demonstrate how SIS data is used to prompt student applications, manage course changes and to measure right first-time accuracy.

The events are scheduled to take place in November 2024 and are aimed at newly recruited staff at Higher Education Providers (HEPs) or within a now role, along with existing staff who require refresher training.

The training has been designed to include a mixture of presentations and interactive exercises. Each session will provide a focus on compliance and monitoring along with highlighting impacts on other SLC systems such as Courses Management Service (CMS). There will be an opportunity for Q&A throughout the session and we will end with an “HE Account Manager Surgery” for individual queries.

Training content

The training events will offer subject specific modules including:

• Registration
• Attendance
• Change of Circumstances (CoCs)
• Overview of Reports and Fee Payments
• Recovery of overpayments
• Right First Time Accuracy
• Provider Compliance (inc Attendance Management Policy)
• Underlying Business Processes

Dates, Locations & Venues

The training sessions are expected to run from 10am - 4pm

Tuesday 19th November 2024	The Milner York, Station Road, York, YO24 1AA
Tuesday 26th November 2024	Leonardo Royal Hotel London Tower Bridge, 45 Prescot Street, London, E1 8GP
Wednesday 27th November 2024	Birmingham Conference & Events Centre (BCEC), Hill Street, Birmingham, B5 4EW
Thursday 28th November 2024	APEX City of Bath Hotel, James Street West, Bath, BA1 2DA

Cost

The cost per delegate will be £135 + VAT

How to Register

To register for these training sessions, please use the link below or alternatively visit www.events-slc.co.uk

New Users

Existing Users

Focusing on course submission requirements for AY 25/26, the Courses Management Service (CMS) webinar programme will explore best-practice administration for all full-time undergraduate courses, part-time courses and postgraduate courses.

We will take the opportunity to inform and guide you on the use of course information, detailing the crucial link for enabling student finance applications, entitlement assessments and payments.

The session content will aim to achieve the following objectives:

• To highlight key responsibilities and timings for course collection activity, by sharing SLC best practice advice and guidance
• To raise Provider awareness of the importance of right first-time accuracy when submitting course data. Sharing examples of when submission errors can impact students’ entitlements.
• To ensure compliance with Service Standards and to achieve complete course submission by the deadline dates
• Explore common queries on course submissions that we receive.
• Outline our validation process and Provider responsibilities.
• Provide an update on LLE

At the end of the webinar there will be an opportunity for you to ask questions to a ‘live’ panel. The duration of the webinar is expected to last one hour.

If you are CMS administrator, we encourage you to join this webinar. The information provided will help to ensure your courses are set up correctly and reduce the potential for reassessment of student applications.

Date & Times

Session Date	Session Time
Wed 20th November 2024	11:00

Cost

Registration to participate in the Courses Management Service Webinar Programme is free of charge.

How to Register

New Users

Existing Users