Video on Demand

Plenary
Plenary - Customer Day
Plenary - Provider Day
Question Time - Customer Day
Question Time - Provider Day

Customer Day
A Big Brexit Year, A Bigger, Broader Future!
Childcare Grant Payment Service – Student Finance England
Customer Engagement Management
Customer Experience at SLC
Disabled Students’ Allowance Service - Student Finance England
EU & Rest of World Students
Independent & Estranged Students
Mitigating Student Fraud: Customer Compliance at SLC
Postgraduate Loans
Study Abroad

Provider Day
Attendance Management
Attendance Management Induction
Bursary Administration Service for Beginners
Change of Cirumstances - Course and Fee
Change of Cirumstances - Withdrawal & Suspensions
Courses Management Service for New Staff
Guidance Walkthrough - Change of Circurmstances
Guidance Walkthrough - Courses
Guidance Walkthrough - Registrations
HE Discussion Panel
Management of Student Withdrawals
NHS Learning Support
Part-time Courses
Seasonal Starts

Plenary - Customer Day
26 minutes

Plenary - Provider Day
34 minutes

Question Time - Customer Day
17 minutes

Question Time - Provider Day
29 minutes

A Big Brexit Year, A Bigger, Broader Future!
61 minutes

Childcare Grant Payment Service – Student Finance England
25 minutes

Customer Engagement Management
53 minutes

Customer Experience at SLC
47 minutes

Disabled Students' Allowance Service - Student Finance England
24 minutes

EU & Rest of World Students
43 minutes

Independent & Estranged Students
46 minutes

Mitigating Student Fraud: Customer Compliance at SLC
50 minutes

Postgraduate Loans
54 minutes

Study Abroad
50 minutes

Attendance Management
34 minutes

Attendance Management Induction
42 minutes

Bursary Administration Service for Beginners
35 minutes

Change of Cirumstances - Course and Fee
63 minutes

Change of Cirumstances - Withdrawal & Suspensions
72 minutes

Courses Management Service for New Staff
43 minutes

Guidance Walkthrough - Change of Circurmstances
24 minutes

Guidance Walkthrough - Courses
43 minutes

Guidance Walkthrough - Registrations
17 minutes

HE Discussion Panel
48 minutes

Management of Student Withdrawals
48 minutes

NHS Learning Support
51 minutes

Part-time Courses
39 minutes

Seasonal Starts
33 minutes